Six Sigma is not just an improvement methodology that uses the DMAIC- Define – Measure- Analyze- Improve – Control framework, but it also is –
A System of management to achieve lasting business leadership and top performance applied to benefit business, customers, associates and shareholders in Service, Manufacturing and BFSI sectors.
A Measure to define the capability of any process.
A Goal for improvement, that targets near perfection through continuous reduction of variation.
According to Michael George, author of the best seller Lean Six Sigma, "Rapid improvement requires both Lean and Six Sigma as an amalgamated approach"-
Integration with Lean and Innovation.
o Lean cannot bring a process in statistical control and
o Six Sigma, alone cannot dramatically improve the process speed or reduced invested capital.
In recent times many organizations have used the cutting edge advantage of Innovation to come up with "Out of the Box" ideas that have radically improved processes.
o Improving productivity of workforce by 20% for an Insurance company
o Reduction of overall cost of the program by 15% for an Application Management company
o Improving customer satisfaction by 10% for a Top 5 Telecom player
o Customer on-boarding process cycle time reduction by 30% for an MNC bank
o Reduction of errors and rework by 30%
o Reduction of manufacturing lead time from 14 days to 2 days
Basic knowledge of Lean and Six Sigma tools is a minimum requirement while working knowledge of the DMAIC approach would be an added advantage.
|Module 1:||Introduction ( Six sigma Overview, Origin and Application )|
What is Six Sigma?
DMAIC approach to Six Sigma
Six sigma and Organization Structure
Voice of Customer (VOC)
Project Charter and Plan
|Module 3:||Lean and Innovation|
|6||What is Lean?|
Why Implement Lean?
Understanding the Lean Concepts
|Module 4:||Measure Phase|
The Need for Data
Failure Modes and Effect Analysis (FMEA) (also in Improve Phase) Measurement System Analysis – Attribute Gage R&R
• Sampling approach
• Sampling considerations
• Calculating sample size: Continuous Data
• Calculating sample size: Discrete Data
|Module 4-2:||Analyze Phase|
|Module 4-3:||Voice of the Process (Capability Analysis – Measure and Control Phase)|
• Voice of Process and Voice of Customer
• Capability and Performance
• What Six sigma means
|Module 4-4:||Hypothesis Testing- t Test, Chi Square test, Anova. Improve and Control Phase|
Piloting the Solution
Control Phase Steps
The application of Lean Six Sigma allows quality and efficiency improvements to be effectively realised. Lean Six Sigma combines Lean Manufacturing (originally developed by Toyota) and Six Sigma (originally developed by Motorola). Both management strategies are among the most used worldwide and have experienced proven success in a wide variety of industries.
Training for Lean Six Sigma is available from the network of Accredited Training Organizations (ATOs) who are assessed and certified by -International. Details of all Lean Six Sigma ATOs can be found via the accredited organization search function at Only these organizations and registered partners/affiliates are authorized to deliver Lean Six Sigma training.
No, however this is recommended. In addition to receiving accredited training, individuals also have the option of self-study to prepare for the examinations. -International administer public exam sessions around the world to accommodate those who self-study.
The vast majority of Lean Six Sigma accredited training organizations include the examinations as part of the associated training course. Alternatively, and for individuals that have self-studied, -International administer public exam sessions around the world. Sessions are run at certain -International offices. There are seven dedicated centres in the UK for public examinations, and in the United States we utilize the public library network to facilitate sessions.
There are no pre-requisites for the Theory examinations. Candidates looking to take the Practical Assessments for the Green/Black Belts will need to ensure they have passed the Theory examinations. Candidates will need to agree to the Terms and Conditions prior to sitting their examination.
For individuals self-studying it is almost impossible to say. As all candidates have different experience and amount of time available for study, it varies from person to person. We suggest you buy the manual and have a look through for yourself before deciding how long you need to spend learning.
For those studying with an accredited training organization, Yellow Belt courses are generally delivered over 2 days, Orange Belt courses are generally delivered over 4 days, Green Belt courses are delivered over 8 days and Black Belt courses are usually 16 days. It is well worth investigating with individual providers, as many will offer tailored and blended learning solutions.
Each Lean Six Sigma Belt certification can be achieved independently. There are no pre-requisites for any of the Belt certifications and therefore they do not require any prior completion of any other Belt(s).
Pass marks for the Lean Six Sigma examinations are as follows:
• Yellow Belt: You will need to score 25/50 to pass the exam.
• Orange Belt: You will need to score 32/50 to pass the exam.
• Green Belt: You will need to score 38/60 to pass the Theory exam.
• Black Belt: You will need to score 38/60 to pass the Theory exam.
After the completion of online training certificate will be awarded from 6sixma study.